If you’re using a generic LLM, you’re renting someone else’s brain.

Even with prompts and “brand voice” instructions, most systems fall apart when:

• conversations go long,

• emotions get involved,

• edge cases show up,

• a user asks the same thing three different ways,

• or the assistant needs to apply your judgment, not generic advice.

Prompting can steer. It can’t internalize.

A SaaS for training business-specific LLM behavior

Bring your:

• Data (docs, KBs, emails, transcripts, policies)

• Processes (SOPs, checklists, decision trees, QA rubrics)

• Voice (tone examples, do/don’t, brand boundaries)

• Intent (what outcomes you want the model to drive)

• Standards (what “good” looks like in your business)

…and train a private model that consistently:

• answers like you,

• reasons the way you do,

• and handles human conversations without sounding robotic or reckless.

What you can use it for (no fluff)

Customer-facing

• Answer FAQs with your exact policies

• Calmly handle upset customers with consistent language

• Book appointments, pre-qualify leads, and collect needed details

• Provide quotes or next steps using your rules (with human review if you want)

Internal team

• How do we handle this?” SOP assistant

• New employee onboarding helper

• Reduce repeated questions in Slack/text/email

• Draft customer responses in your voice, ready to send

Owner-facing

• Turn messy notes into clean emails, estimates, or proposals

• Summarize calls and suggest next steps

• Keep your brand voice consistent across everything